FAQ's

Frequently Asked Questions

  • How Durable is granite? Granite is one of the longest lasting and toughest natural stones on the market, making it the perfect choice for any outdoor or indoor project. In 1822, an Austrian mineralogist named Friedrich Moh created a measurement of relative hardness based in a stone's ability to withstand scratches. It looks like this:

1.    Talc
2.    Gypsum
3.    Calcite
4.    Fluorspar
5.    Apatite
6.    Feldspar
7.    Quartz
8.    Topaz
9.    Corundum
10.    Diamond

Because granite is composed of mainly feldspar and quartz, it has an exceptional resistance to scratches, which is why it is chosen for high traffic areas and has been considered one of the best building materials for thousands of years.

  • How do you care for granite?

A specialized natural stone cleaner such as Revitalizer™ is ideal for day-to-day granite care.  This stone cleaner can be diluted 1:1 with tap water with no loss of cleaning power.  For everyday use, you can simply use water and a clean rag or paper towel.  You can also use a solution of water and a pH neutral stone soap, . Make sure that you rinse the countertop with plenty of plain water after using the soap/water solution.

  • How do I know if I need to seal my granite?

One method you can use to check if your granite needs to be resealed is to sprinkle some water on your countertops. and let stand for 15 minutes, If the water leaves a dark spot and does not bead up, then we would recommend resealing your granite.

  • How will I know if my old cabinets can support a new countertop?

Stone countertops can weigh up to 30 pounds per square foot. At the time of template, our Template Technician will make sure your cabinets are structurally sound to handle the weight of your new countertops.

  • Will my countertop have a seam?

We try extremely hard to avoid seams if possible, but the reality is that the majority of countertops will have a seam no matter how hard we try.
How is the seam placement determined?
Seams are determined by Atlantic Granite & Marble, Inc. depending on countertop layout, slab sizes, support needed, and material usage.

  • Seams

The average length of a slab is about 113” - 120", runs longer than this may require a seam. Other additional factors that may require a top to have a seam include: weight of material, cabinet structure, access to job, and type of material. Atlantic Granite & Marble, Inc. will work with the Builder, Dealer and the customer in every way possible to ensure that seams are kept to a minimum and are discretely placed, while maintaining the structural integrity of the stone. Seam location and quantity of seams may affect pricing.

  • Can Marble be used in the kitchen?

We do NOT recommend using marble in a kitchen. Marble is not recommended for use in the kitchen because of its tendency to scratch from abrasion and etch from acidic foods. However because of its beauty and the classic look, marble is an excellent choice for vanities, wet bars and fireplace surrounds.

  • Can I cut on granite?

We do not recommend it,  Granite is an extremely tough, durable material and in most cases can be used as a cutting surface without fear of scratching the stone (although knives may dull the surface by repeated cutting on the stone).

  • Can I set hot pans on granite countertops?

Yes but we recommend a hot pad, Granite is ideal for kitchens because under normal conditions it will not burn. Granite will not be harmed by hot pots, pans or open flames.

  • Does granite chip or scratch?

Granite is a very dense material and under normal conditions it is chip and scratch resistant. However, pots, pans and other heavy objects may chip the square edge around a sink area. Several other edge profiles are available that will look beautiful and reduce the chances of chipping.

  • Does granite stain? In general, no.  All stone is porous to some extent; however granite has very little porosity relative to other stones.  Most granite colors will never show moisture but some colors will show a dark spot if a puddle of liquid is left on the counter for a period of 30 minutes of more.  The spot will eventually dry up and evidence will show.  To be safe, be sure that your granite is sealed properly - either by the fabricator or after the granite is installed.

 

  • How can I limit the staining of granite or marble?

- Wipe up spills on marble and granite as quickly as possible.
- Avoid using acidic or oil-based products on marble.

  • Should granite be sealed?

All granite should be sealed. The sealer used is a penetrating sealer that does not change the color of the stone. It penetrates the stone and will help prevent any staining. However, it will not stop the penetration of moisture entirely. When a liquid that might cause staining spills on top, it should be cleaned up as soon as possible.

  • Can granite be repaired?

While it is difficult to damage granite, it can occur if not cared for properly. However, if some damage does occur, granite usually can be repaired by a professional.

  • Does granite have a completely smooth surface?

No. Many granites can be textured or leathered to different degrees and can contain pits and fissures that are natural characteristics of granite. Some granites exhibit these characteristics more than others, and the lighting of the room can make these marks more or less visible

  • What type of sink can be used?

There are few requirements when it comes to sinks. In order to maintain the structural integrity of the countertop, we require at least 3.5" of stone in front and back of the sink cutout. Some sinks require a “cradle” to support the weight of the sink. (such as porcelain or composite sinks) Stainless steel sinks do not need additional support.

  • Overhangs

An overhang of stone in excess of 12" past the edge of a cabinet should be braced from below.

  • Cabinets

Cabinets must be permanently set and leveled prior to field dimension by our Templating team.

  • Material Variation

Stone is product of nature and difference in color and vein characteristics are to be expected. Viewing and approving material prior to fabrication may be recommended depending on the type and color.

  • How does the dishwasher attach to the granite tops?

The best way to attach a dishwasher is for the dishwasher to have mounting brackets on the side that attach the base cabinets. For older models we can install a top mount bracket to the bottom of the granite mounted to the cabinet. The dishwasher can be screwed into the bracket at multiple locations. Floor mount brackets are available from manufacturers for another option.

Information We are Upstate New York's premier supplier of granite countertops, marble, and limestone vanity tops, and a variety of specialty items such as fireplace surrounds, table tops, furniture tops, and more. We are also suppliers of the highest quality imported and domestic ceramic & porcelain tiles.
Contact Information Phone (585) 254-6109
Fax (585) 254-6121
service@atlanticgranite.com
www.atlanticgranite.com
Location 450 Lee Road
Corner of Lee Road and Emerson Street
Rochester, NY 14606